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Smokey Joe's Chimney Sweep Smokey Joe's Chimney Sweep
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Smokey Joe's Chimney Sweep Smokey Joe's Chimney Sweep
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adminFeb 22, 2023

  •   I reached out via yelp messages and let them know my issue. I think my flue was stuck in the open position and Stephanie booked me an appointment the next... read more week.

    Cameron and coworker came on-time. They were able to open my 60 year old damper; I was thrilled so I didn't have to have any repairs. Cameron was polite, detailed as he told me everything that was going on. He verbally gave me a different price than what was on yelp messages but he honored it. They showed me videos of some issues on the roof and reasonable price to fix some small holes and even cracks on my AC duct work. They also installed a C clap so the damper always has a little opening.

    I would highly recommend them. Don't hesitate.

    thumb David E.
    12/16/2021
  •   We needed to get our fireplace and chimney inspected, just for peace of mind. Based on the other reviews on YELP, I contacted this local company. The customer... read more service representative who scheduled our service visit was courteous and professional. A very timely appointed was scheduled and the staff arrived as scheduled for the appointment. Both of the technicians were respectful and professional. The tech who was working inside our home offered to remove his shoes prior to entering and both wore masks. The techs completed their respective tasks and then discussed their observations and recommendations. The job was completed in a very reasonable amount of time and the price appeared to be reasonable. I would recommend this company and will use them again when the need arises!

    Pat

    thumb Patricia J.
    2/02/2022
  •   Hi I'm Gabrielle I want to revise my negative review about Smokey Joe. they made other appointment for my fireplace, came back out and did the work for... read more free and apologize to me for the lack of communication, so I will recommend them because they honor their word and was very efficient in their work.

    thumb Gabrielle J.
    12/04/2023
  •   Called Smokey Joe's because I didn't trust the two 25 year old technicians from another company who I hired, and charged me $500.00 for cleaning and a gas burner replacement.... read more They didn't even have a ladder, and couldn't find the gas valve (That was a hint). They told me it was safe to use the fire place which had not been used in over 11 years. I call Smokey Joe's for a double check. The technician was seasoned, and was professional, and arrived on time. He used a gas sniffer to check for gas leaks, then climbed on the roof to check everything else. There was a gas leak at the valve and the apparatus, the chimney needed about $12,000 of work because it was severely damaged. They took pictures. The assessment was honest and fair. No sales pitch or pressure tactics. The scope of the repair was beyond their capabilities. It was a fire hazard. A report was mailed to me a week later. I highly recommend Smokey Joe's. Trust no body else.

    thumb David K.
    1/30/2023
  •   Very knowledgeable and professional staff. They were not pressuring or cocky in any way when explaining the ins and outs of chimneys.

    What drove the point home that... read more this company and their staff were there to do a professional job, when I was told I did not even need a cleaning at that time. Nowadays, it's rare for a business to be this professional and not just out for an extra buck.

    I will definitely be using Smokey Joe's for my chimney needs from now on as well as be recommending them to friends and family.

    thumb David T.
    12/06/2021
  •   This review is long overdue! I had my chimney and fireplace checked late last year and I cannot recommend Smokey Joe's enough. My technicians were Cameron and Gilbert and they... read more were amazing! Knowledgeable, professional, informative and all-around pleasant guys. Thanks to all the Smokey Joe's staff!

    thumb Cynthia K.
    6/01/2022
  •   I give them 4 stars just because they got back to me! Stephanie got back to me right away and answered all my questions. I've not heard back from the... read more other 2 no worries I'll go with this company just because of they're great communication!!!

    thumb Mikey B.
    12/30/2021
  •   Two men arrived and did a thorough inspection of the chimney, inside and out. Our 82-year-old chimney is evidently full of advanced creosote deposits and the cement holding the... read more bricks has deteriorated. Their advice, after cleaning the accessible creosote, was to discontinue the use of the fireplace. Quite a lengthy appointment with a disappointing outcome.

    thumb Joanna L.
    8/31/2023
  •   Gilbert was honest from the get go. He was able to understand as to my needs and what was the best solution for my chimney.
    He was timely and even... read more apologized for being about 5 minutes late. He explained me the steps and what the process was going to be and gave scenarios of what could happen.
    He was my home for about two hours and treated and respected my home as if it was his.
    Overall, Gilbert was a true professional and did exemplary inspection of my chimney.

    thumb R K.
    4/16/2024
  •   They were great. Asked for chimney inspection. I forgot his name but the tall guy came and was very informative, patient, and spoke like a professor. He really takes his... read more time explaining things but I had time so it was cool. If you're on a time constraint or just generally like things fast paced, you can just tell him you don't have any questions and to get on with the job; he won't get offended, or at least that's what he told me. The lady who answers the phone was very helpful too. I had questions afterwards and she spent time explaining the different types of fireplace covers and whatnot. Just generally helpful folks it seems. Wouldn't mind giving them my business again.

    thumb Alex K.
    1/19/2022

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