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Smokey Joe's Chimney Sweep Smokey Joe's Chimney Sweep
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Smokey Joe's Chimney Sweep Smokey Joe's Chimney Sweep
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adminFeb 22, 2023

  •   Very knowledgeable and professional staff. They were not pressuring or cocky in any way when explaining the ins and outs of chimneys.

    What drove the point home that... read more this company and their staff were there to do a professional job, when I was told I did not even need a cleaning at that time. Nowadays, it's rare for a business to be this professional and not just out for an extra buck.

    I will definitely be using Smokey Joe's for my chimney needs from now on as well as be recommending them to friends and family.

    thumb David T.
    12/06/2021

  •   Two men arrived and did a thorough inspection of the chimney, inside and out. Our 82-year-old chimney is evidently full of advanced creosote deposits and the cement holding the... read more bricks has deteriorated. Their advice, after cleaning the accessible creosote, was to discontinue the use of the fireplace. Quite a lengthy appointment with a disappointing outcome.

    thumb Joanna L.
    8/31/2023

  •   Called Smokey Joe's because I didn't trust the two 25 year old technicians from another company who I hired, and charged me $500.00 for cleaning and a gas burner replacement.... read more They didn't even have a ladder, and couldn't find the gas valve (That was a hint). They told me it was safe to use the fire place which had not been used in over 11 years. I call Smokey Joe's for a double check. The technician was seasoned, and was professional, and arrived on time. He used a gas sniffer to check for gas leaks, then climbed on the roof to check everything else. There was a gas leak at the valve and the apparatus, the chimney needed about $12,000 of work because it was severely damaged. They took pictures. The assessment was honest and fair. No sales pitch or pressure tactics. The scope of the repair was beyond their capabilities. It was a fire hazard. A report was mailed to me a week later. I highly recommend Smokey Joe's. Trust no body else.

    thumb David K.
    1/30/2023

  •   Gilbert Pina was amazing and can't recommend highly enough. We called because smoke was going into our living room. He inspected in fireplace and the outside and gave us a... read more very thorough explanation of the issues we had. He answered all our questions and went over all the different options and even potential issues that may come up. He's extremely knowledgeable about everything related to chimneys and even with safety codes and city permit issues about rebuilding a fireplace. He could've easily did things to charge us more but he treated our house like his own and did what was best for us. The scope of the work needed requires a mason and he gave us a referral and even offered to take a look at the quote that we get and said we can ask him questions about it. I could tell he's just a really good person and honest and an expert. Thank you so much Gilbert and Smokey Joe's!

    thumb Joshua S.
    11/30/2022

  •   I reached out via yelp messages and let them know my issue. I think my flue was stuck in the open position and Stephanie booked me an appointment the next... read more week.

    Cameron and coworker came on-time. They were able to open my 60 year old damper; I was thrilled so I didn't have to have any repairs. Cameron was polite, detailed as he told me everything that was going on. He verbally gave me a different price than what was on yelp messages but he honored it. They showed me videos of some issues on the roof and reasonable price to fix some small holes and even cracks on my AC duct work. They also installed a C clap so the damper always has a little opening.

    I would highly recommend them. Don't hesitate.

    thumb David E.
    12/16/2021

  •   Cannot speak more highly about Smokey Joe's and their great customer service. Gilbert was our technician, and he couldn't have been a more stand-up person. Took all the time in... read more the world to answer every question I had, walked me through the process, and installed the chimney cap on our chimney in a timely manner. I would recommend this company to any and everyone I know in need of their service. Thanks again!

    thumb Mark P.
    11/21/2022

  •   Smokey Joe's Chimney Sweep is reliable and dependable. They are honest in their inspection and evaluation. The other chimney service companies gave me estimates and services that need... read more not be done which would have cost me more money if I did not talk to Gilbert and Stefanie. If you need work done on your chimney, make sure you talk to Smokey Joe's before you decide on who would work on your chimney.

    thumb Freesias B.
    1/31/2024

  •   I've been using Smokey Joe's Chimney Sweep for the last 7 years and they never disappoint. Every year I have them clean out my dryer vent. They are reliable and... read more extremely professional. With so many companies out there willing to do any job just to get paid, I know I can count on Smokey Joe's honesty and experience. They take the time to explain exactly what is and isn't needed or necessary. You can definitely count on this company to evaluate the job and determine what should be done or provide their expertise if a particular job can't, or doesn't need to be done. They truly have exceptional customer service. 10/10 Highly recommend!

    thumb Annette S.
    11/23/2023

  •   This review is long overdue! I had my chimney and fireplace checked late last year and I cannot recommend Smokey Joe's enough. My technicians were Cameron and Gilbert and they... read more were amazing! Knowledgeable, professional, informative and all-around pleasant guys. Thanks to all the Smokey Joe's staff!

    thumb Cynthia K.
    6/01/2022

  •   Gilbert was honest from the get go. He was able to understand as to my needs and what was the best solution for my chimney.
    He was timely and even... read more apologized for being about 5 minutes late. He explained me the steps and what the process was going to be and gave scenarios of what could happen.
    He was my home for about two hours and treated and respected my home as if it was his.
    Overall, Gilbert was a true professional and did exemplary inspection of my chimney.

    thumb R K.
    4/16/2024

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